I’m not a believer in discounts, unless they are part of a marketing campaign. Half-hazard discounts, just because someone asks for one, force you to work harder for less pay to justify your normal price. And you’re not giving them a reason for the discount, so what does that say about what you were going [...]
Action Items: The Joys of Slicing Cheese
A colleague and I are constructing a new type of organization, and at times at the outset I felt overwhelmed and a bit paralyzed. It comes with having an enormous vault of ideas, and a need for speed, while needing also to quickly put up an infrastructure (in this case a marketing infrastructure) that is [...]
Prices: To List or Not to List?
Personally, I rarely publish prices for services, because I think it encourages price shopping, and creates a climate where I can’t add value, and so I can’t compete. That’s bad for the client, because they always get nickel and dimed with mediocrity. With pure price shopping, I’m competing even with unscrupulous and dishonest service providers [...]
The 2-minute Resignation Letter
Here it is, time to write another resignation letter for a family member. This is sort of my role in our family. The reasons for leaving are employer incompetence, but naturally I reach for the most tiny, most dull, most trivial format there is. Yes, I’d like to say, “you people are tards who are [...]
Sell more than you save
Writing Winning Marketing
Marketing to Stan & Fran & Jan
You’re a billion dollar firm putting out a web site to position your company before the entire English-speaking public. Your marketing people are armed with formidable demographic research that, after weeks of culling and analysis, is oriented into a dozen “models” – virtual consumers that will be users of your web site. Another 25% of [...]
Automated Marketing: a lay gospel

Those who sell you on the idea of purely automated marketing (or marketing without involvement and work) are drawing on the same neurotic belief that convinces you of the possibility of exercise without effort or income without activity. True, there are marketing tools that automate some of the processes involved, but even reasonably adept spammers [...]




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