Are You Making the Mistake of Imitating Success?

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This piece is really two pieces, one on the theoretical mistake of imitating success, and the other on the practical approach of breaking from the herd. Part 1: First, an example – one of the common questions I get about the new internet marketing (e.g. social media marketing) is this: “I haven’t seen anyone doing [...]

Dead Companies Don’t Twitter

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Back in the mid 1990s, it was quite common to hear people say “I just have no need for e-mail” and “I believe in doing everything face to face.” The verbal emphasis on the “e” in “e-mail” was one of rolling the eyes or sometimes derision. A bit later, it was common to hear the [...]

Starting a Business Blog That Doesn’t Suck

“I’m a landscaper or plumber – how do I start a business blog? Who would want to read it?” Exactly. Or maybe. I hear that a lot. It’s a reasonable question. “And if I write it, and I don’t know what I’m doing, won’t it suck.” Probably not. It could, if you don’t keep an [...]

Prices: To List or Not to List?

Personally, I rarely publish prices for services, because I think it encourages price shopping, and creates a climate where I can’t add value, and so I can’t compete. That’s bad for the client, because they always get nickel and dimed with mediocrity. With pure price shopping, I’m competing even with unscrupulous and dishonest service providers [...]

Writing Winning Marketing

You’ve seen them – the blog articles that are just fluff with a sales pitch. “You too can make millions. Buy my system, and get started today!” Or it’s like a book, but it doesn’t ever tell you what to do with this knowledge. I’m always telling my clients to blog, but how to write [...]

Brand Everything

Rule of Work: Brand Everything You’d think this would be a well-worn platitude – a friend, like an old ball glove. But no, I still see businesses that aren’t branding everything they touch. Corporations do it – badly, I might add (except for Apple and Google which, frankly, just get it). But it’s almost as [...]

What’s wrong with my web site?

If you’re not getting a lot of traffic, and you’ve invested in a solid, reasonably attractive, well-organized design, and basic search engine optimization, the problem is most likely that your site is static, not dynamic. In other words, it’s the same furniture arrangement each time – the content never changes, so it’s not going to [...]

Marketing to Stan & Fran & Jan

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You’re a billion dollar firm putting out a web site to position your company before the entire English-speaking public. Your marketing people are armed with formidable demographic research that, after weeks of culling and analysis, is oriented into a dozen “models” – virtual consumers that will be users of your web site. Another 25% of [...]

Automated Marketing: a lay gospel

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Those who sell you on the idea of purely automated marketing (or marketing without involvement and work) are drawing on the same neurotic belief that convinces you of the possibility of exercise without effort or income without activity. True, there are marketing tools that automate some of the processes involved, but even reasonably adept spammers [...]